Terms & conditions

Customers are supplied with a copy of the terms and conditions alongside their quote.

PRICES

All prices are non negotiable and priced according to your specific requirements (flavour, design and size)

Our prices are a reflection of the time spent on each unique design, details and the quality of ingredients

CONSULTATIONS

Cake consultations are by appointment only. Wedding cake tasting and consultation must be agreed on by email and there is a non-refundable consultation fee to be paid prior to consultation date.

PRICE QUOTATIONS / REVIEW

All price quotations are valid for 30 days from the date of quotation.

It is your responsibility to read through and check all details of the quote fully and any changes to be made in writing. We will try our best to make change to the design, however this is not always possible due to the nature of the request or amount of notice given.

In case of some alterations the balance might need to be amended.

PAYMENT AND DEPOSIT

We require a 50% non-refundable deposit to confirm an order and hold your date.  The remaining 50% is due 4 weeks before the delivery date, and all changes must be agreed and confirmed by that time. Any changes the previously agreed design may incur extra fees). Orders placed less than 6 weeks in advance of the delivery date must be paid in full.

A final invoice will be sent to you 5 weeks prior to your event. The balance must be cleared 4 weeks prior to the delivery/collection date. Failure to complete payment 4 weeks before the delivery date may result in your order being cancelled. By making a payment the Buyer is accepting these Terms and Conditions.

REFUNDS AND CANCELLATIONS

Deposits are non-refundable and non-transferable under any circumstances due to any loss of business because of turning away other bookings on that date. Full payments made less than 4 weeks in advance of the delivery date are non-refundable for the same reason. Full payments made more than 4 weeks in advance of the delivery date are subject to a cancellation fee. If an order is cancelled more than 4 weeks in advance of the delivery date 50% of the amount (remaining after the deposit) can be refunded. We cannot refund the cost of any orders cancelled with less than 4 week’s notice. It is very unlikely (never happened before) but in case we have to cancel your order for any reason, we will notify you as soon as possible and try to offer you a suitable alternative. Should you not accept our suggested alternative, and then we will refund the full price.

ALTERATIONS

Alterations and amendments must be submitted in writing and please notify us about any request immediately. We will endeavour to make alterations where possible but it depends on the amount of notice given. Some alterations might need a surcharge.

DAMAGES

In the unlikely event that your order arrives damaged, it is the customer’s responsibility to report the damage with photographic evidence attached. We accept no liability for cakes that are damaged after they have been delivered to the previously agreed location. We require a signed delivery note by the person in charge to say that the cake has arrived and that it arrived in perfect condition. When cakes are collected from our shop, we need a signature from your delivery person in charge, that they received the cake in perfect condition. We will provide you with delivery instructions. Damages after the products left our premises are not our responsibility.

ALLERGIES, INTOLERANCES AND OTHER SPECIAL DIETARY NEEDS

Please discuss any allergies or special dietary requirements with us at the time of ordering. All your requirements will be confirmed on your quote as well. We offer several dietary options, however, our products are not suitable for those with allergies as in our kitchen we handle wheat and nuts.

DELIVERY AND COLLECTION

Orders can be delivered and it cost 50p/mile for the round trip. All delivery times are subject to availability. We will always endeavour to deliver by the given time, however unfortunately delivery timings cannot be guaranteed for different traffic conditions. Refunds will not be given for delayed deliveries. If in the unlikely event the delivery is delayed, we will always make sure that we deliver your order as soon as possible.

In case you are collecting the cake from us, we advise you to follow our suggestions:

The delivery vehicle should have a flat non-slip surface and make sure that it is clean and tidy, so that nothing can slide/fall on the cake. As cakes are very fragile, we also advise you to drive very slowly and carefully. In case of very warm weather, we recommend for the air conditioning to be on.

SETTING UP AT YOUR VENUE

Should you require your cake to be delivered, will deliver and set up your cake as agreed and will ensure that it is displayed at its best. It is your responsibility to ensure that you have provided us with the set-up details and arrangements made with the venue. Please ensure, that the cake location is level, stable and strong enough to hold the cake.

Please also remember that certain cake covers, such as chocolate or butter cream can melt in warm conditions. (direct sunlight, hot marquee, etc.) Once the cake has been collected or delivered and set up we take a photograph prior to departure to verify that the cake has been left in perfect condition. After it has been signed for, we cannot accept liability for any damage.

A shelf life and Best Before Date will be provided on the Delivery Note. This is advisory only. Please note, once cakes have been cut into the shelf life will be reduced.

NON-EDIBLE INGREDIENTS / DECORATIONS

Our products may contain non-edible ingredients/decorations, such as plastic dowels, wires of the flowers, real flowers. These will be detailed on the Delivery Note and must be removed before serving or eating.

COMPLAINTS

If you wish to make a complaint, please do so in writing and include all evidence of damage or faulty. Any refunds will be given entirely at our discretion.

CAKE STAND HIRE

We offer cake stand hire for £15/stand. The hire fee and a security deposit needs to be paid in advance. The stand should be returned within 3 working days. In case the stand is damaged or not returned, the deposit will not be refunded. Once the stand is returned within 3 days,  and we agree it is not damaged we will issue a refund of the deposit in 2 working days.

Order Your Cakes

Order Your Cakes

Tell us what you want to get baked. We make something personal that not only matches your taste, but also your ideas. If you would like to order for a catering or larger crowd, please email us at [email protected] or call us.
  • Please send your order at least two weeks and at weddings at least two months in advance.
  • What is the occasion you need cakes for?
  • What kind of cake would you like at your event?
  • How many people should get a piece of the cake?
    Please enter a number greater than or equal to 1.
  • What kind of flavours would you like? You can see our available cake flavours on the right side.
  • What kind of decoration would you like on your cake?
  • Tell us right away what you do not like.

Our Cake Flavours

  • Vanilla
    • Vanilla sponge with vanilla buttercream and seedless raspberry jam
  • Lemon
    • Zesty lemon sponge with lemon buttercream and lemon curd
  • Coconut and Lemon
    • Coconut and zesty lemon sponge with coconut buttercream and lemon curd
  • Raspberry and Vanilla
    • Vanilla sponge with raspberry buttercream and fresh raspberries
  • Rich Chocolate
    • Rich chocolate sponge with chocolate buttercream
  • Chocolate and Orange
    • Rich chocolate and orange sponge with chocolate buttercream
  • Banana & Peanut butter
    • Banana and peanut butter sponge with caramel buttercream
  • Lavender
    • Lavender sponge with a vanilla Swiss meringue buttercream
  • Elderflower
    • Elderflower sponge with elderflower and lime buttercream
  • Rhubarb (seasonal)
    • Rhubarb sponge with rhubarb buttercream and rhubarb compote
  • Rose
    • Delicately rose infused vanilla sponge with rose buttercream
  • Traditional fruit cake

Portion Guide

Cake size (inch)Wedding portion (1"x1"x3.5")Dessert portion (1"x2"x3.5")
6126
71810
82414
93218
104222
114626
125430
147842

Prices

WEDDING CAKES

Please see below our basic prices. Our basic design includes butter cream or ganache and a top layer of white/ivory fondant and a ribbon that matches with your colour scheme. Naked cake prices don't include flowers or other decoration.

If you have a complex design in mind, please contact us for a personal quote. All personal price quotes reflect to the design and amount of work involved.

TiersSize of cakePortionsPrice
naked cake
Price
sugar paste + ribbon
14"8n/a£55
16"12n/a£75
18"24n/a£95
110"42n/a£125
112"54n/a£155
26"+8"36n/a£185
27"+9"50n/a£205
28"+10"66£175£225
34"+6"+8"44£185£245
36"+8"+10"78£265£315
44"+6"+8"+10"86£285£365
46"+8"+10"+12"132£365£435
54"+6"+8"+10"+12"140£455£535
56"+8"+10"+12"+14"210£495£575

WEDDING FAVOURS

Decorated cookies from £2.50
Decorated macarons from £3.50

DESSERT TABLES

I offer a great variety of sweet treats for your dessert table, such as cupcakes, mini naked victoria sponge, lemon meringue/fruit/chocolate tartlets, cake pops, fortune cookies, trifle and mousse shots, mini meringue nests, mini bundt cakes, chocolate strawberries (only in season), macarons, lollypops / chocolate lollypops, decorated marshmallow skewers

Please get in touch for a quote of a tailor made dessert table.

CELEBRATION CAKES

These celebration cake prices are for iced sponge cakes with basic design such as name/birthday message and other simple designs. If you wish to have complex designs (sugar paste flowers, 3D figures, etc.), please contact us for a personal quote.

Cake sizePortionsPrices from
6"6£45
8"14£55
9"18£65
10"22£85
12"30£115